One dashboard. Total control.
Caawiye (Somali for Helper) was designed to solve the specific operational friction of growing SMEs.
Never lose a customer to a buried WhatsApp message again.
Your customers are talking to you on WhatsApp, your website, and social media. Is your team keeping up? Caawiye is the all-in-one support system built for the East African hustle. It pulls every conversation into one clear dashboard, so your team can respond faster and close more sales.
How we work?
Stop chasing messages. Start managing relationships.
1. Connect Your Channels.
We link your official WhatsApp Business API, website chat, and social media to the Caawiye platform.
2.Centralize the Team.
Your sales and support staff log in to one dashboard (on mobile or desktop).
3. Track the Results.
You get a weekly report showing how many inquiries came in, how many were resolved, and which staff member is performing best.
Shared Inbox
Centralize all your
inbound messages
All your inbound conversations from all channels go into one collaborative inbox. Your team can access, manage, and respond to messages efficiently.
+ 8 other channels
The WhatsApp Chaos is costing you money.
In Mogadishu and Nairobi, business moves fast. If a customer messages you and doesn't get a reply in minutes, they move to your competitor.
Relying on a single staff member's phone or scrolling through endless WhatsApp chats is a recipe for missed opportunities. You know the feeling
Did we reply to yesterday’s inquiry?
Who is handling this customer right now?
How many chats are actually turning into sales?
Ready to bring order to the chaos?.
Your customers are waiting. Don't let them wait any longer. Let's set up your Caawiye dashboard and start turning those chats into checks.
Real impact for local leaders.
Why choose WaranCloud?
WhatsApp Business API Integration
Use one official number across multiple staff members simultaneously.
Live Website Chat
Engage visitors while they are actively looking at your products.
Internal Notes
Staff can leave private notes for each other inside a customer's chat thread—perfect for handovers.
Common questions from founders like you?
- Does this replace WhatsApp?
- No, it makes WhatsApp better. Your customers still message you on WhatsApp like they always do, but your team responds from a professional dashboard that tracks everything.
- Can multiple staff members use it?
- Yes! That is the biggest benefit. You can have 5, 10, or 50 staff members all responding to customers using the same official business number.
- Is it hard to set up?
- Not for you. We handle the entire technical setup and train your team in a single afternoon.
Move from Busy to Organized.
"We used to have three different people checking three different phones. It was a mess. With Caawiye, I can see every conversation from my own laptop. We haven't missed a single lead since we switched, and our response time went from hours to minutes."
— Manager, Regional Retail Chain